LESSONS AND SCHEDULES
HOW ARE THE LESSONS BEING HELD?
Classes are held via Skype or Zoom. During the classes we can share documents, images, videos and audios.
HOW DOES THE TRIAL LESSON WORK?
The trial lesson lasts approx. 35 minutes. First, we will speak about your needs, goals, interest and previous knowledge. Then we will do some exercises to assess your Spanish level.
HOW ARE GROUP SESSIONS ORGANISED?
HOW LONG DOES A LESSON LAST?
Lessons start at the full hour and last 50 minutes (for example: 10:00-10:50). On-on-one lessons can also be taken two lessons on a row. (e.g. 10:00-11:40).
WHAT COMPUTER REQUIREMENTS DO I NEED?
You will need a desktop-computer or a laptop with a fast internet connection (no dial-up) and Skype or Zoom. See Technical requirements for more details.
DO I NEED TO BUY MATERIALS?
No, you do not. I provide personalized material for every lesson.
DO I HAVE TO DO HOMEWORK?
It is your decision. In general, homework will be provided after every lesson and corrections sent with notes before every class. Group conversation lessons do not have homework.
HOW DO I CHOOSE THE DATES/TIMES FOR MY LESSONS?
1-on-1 lessons: after booking your lesson package, I will send you an email with a calendar where you can check my availability an book dates/times. If you have any doubts about my working hours contact me.
Group lessons: on the Forms for group lessons you can check the dates/times for the lessons. If nothing fits your needs, you can enter your preferred dates/times.
CAN I CANCEL OR RESCHEDULE A LESSON?
1-on-1 lessons: Yes, if you do it up to 24 hours before it begins by email. If cancelled within 24 hours before the start of the lesson, this lesson will become void/will expire. Expired/void lessons are not refundable.
Group lessons: they can not be reschedule unless the whole group agrees on a new date. No-shows are not refundable.
WHAT HAPPENS IF I AM NOT ON TIME FOR THE LESSON?
1-on-1: I will wait 15 minutes to teach the remaining booked time. If after 15 minutes the student is still not reachable, the class will count as a "no-show". No-shows are not refundable.
Group lessons: please, connect on time since classes will start punctually. If you connect later, you can still participate but the lesson time won't be extended. No-shows are not refundable.
CAN I TRANSFER MY LESSONS TO SOMEONE ELSE?
Unfortunately, at the moment this is not possible. If you want to buy lessons as a present, please get in contact with me before booking.
BOOKING AND PAYMENT
HOW CAN I BOOK A TRIAL LESSON?
Click any banner Book a trial lesson or go to 1-on-1 lessons and buy the 1 € trial lesson. In maximum 24 hours, you will receive a confirmation email and a calendar to book the time for the lesson.
HOW CAN I BOOK/PAY MY LESSONS?
1-on-1: Go to 1-on-1 lessons an choose the package you would like to buy. Go to the shopping cart, confirm the lessons you want to buy and fill out the information. Afterwards, you will be re-directed to PayPal to complete the payment.
If you have a PayPal account, just log in with your credentials and confirm the purchase. If you do not have an account, then at the bottom of the page you can find the option Pay with credit card. Here you have to fill out the information and confirm the purchase.
Group lessons: fill out the form for group lessons (non-binding) with your preferred lessons & hours. Once a group is formed, I will contact you per e-mail to confirm if you are still interested. If that is the case, I will send you an invoice per e-mail through PayPal and you can make the payment with this safe and secure company.
HOW LONG ARE THE LESSONS VALID?
1-on-1: It depends on the package. Packages of 5 lessons expire after 2 months; packages of 10 lessons expire after 4 months; packages of 20 lessons expire after 6 months.
Group lessons: they expire after 2 months.
If this section does not solve all your doubts. Please, contact me: